EK Gift Card

The perfect present for any occasion

As of 26.04.21, we no longer sell EK Gift Cards.  Don't worry if you've received one as a gift - it's still valid until the expiry date and you can spend it in most places at EK. See where you can spend your gift card on the store list at the bottom of the page.

Please select the relevant option from the drop down menu: 'Accepts Gift Cards' or 'Accepts Virtual Gift Cards'

CHECK A CARD BALANCE

Check your EK Gift Card balance at getmybalance.com or call 0121 260 2849.

For Gift Card Support, please call 0121 268 3210
 

EXPIRED GIFT CARDS

EK Gift Cards expire 12 months from the original date of purchase. The shopping centre is unable to extend the expiry date on gift cards or replace expired gift cards. Please call Gift Card Support on 0121 268 3210 for further information.     

VIRTUAL GIFT CARDS

Not every store can accept the virtual version of the EK Gift Card - so please check details on the drop down list at the bottom of the screen before spending your virtual EK Gift Card. Please select the relevant option from the drop down menu: 'Accepts Virtual Gift Cards'.

As of 22.10.21, we are unable to transfer virtual to plastic cards in house. So, if you'd prefer to transfer your virtual gift card onto a plastic, please contact Gift Card Support on 0121 268 3210.


* Our customer service inbox is monitored Monday to Friday

GIFT CARD TERMS & CONDITIONS


For further information, please contact us on 01355 243291.